Compagny & System

Smart Group has Developed an advanced onIine/ offline Smart
Hotel Guest Room Automation and Energy Conservation
Systems for the global hospitality
Industry. The wide range of devices and the modular
setup of the system provides solutions ranging from the most
prestigious luxury projects to specialized serviced
Properties. The philosophy behind the Smart-G4 room
management solutions is driven by social responsibility
towards the environment, which with equal importance
increases the return on investment of Our Clients and hotel
operators by optimizing the energy consumption Of their
properties. Increase Comfort, and add luxury. All devices have
been designed in order to give
guests a simple and intuitive use of this advanced system,
whilst using sleek, state—of—the—art cutting edge technology.
The product range offers highly innovative solution for modern
hospitality industry:
 Advanced Energy Management
 HVAC, humidity and air quality
 RFID, control room access control, Occupancy detection
 In Panel Presence and occupancy logic, for Energy saving
 Room Number Signage and all touch Panels
 Lighting, Dimming, Scenes, Moods, and service Request
 Full Moonlighting abuse protection


The SMART-G4 room management system is a well-rounded
concept that starts from a modular system design in which
clients can select the features, according to the hotelier’s
standards, starting from our core system and upgrading
features and devices up to our premium line. Our industry
leading feature set has been one of the main decision drivers
for many of our satisfied clients and operators.
The main features of the online SMART-G4 RMS are
• RFID access control
• RFID keycard holder for advanced energy saving
• HVAC and humidity control
• Event based energy management
• Presence and metering sensors
• Lighting and dimming control
• Curtain control
• Guest service requests
• Access control of back of house and elevators
• Client/server application
• Mobile and tablet enabled guest and staff applications
• and much more


Added Features

Multiple AC Types
The Smart-G4 Hotel RMS has added unique new flexible
features to control the following types of Hotel HVAC and
climatic control Needs like:
 Split or Cassette AC control by Infra-Red (IR)
 0-10v VAV
 VRV and VRF
 Modbus Links
 Special RS-484 Direct Bridges
Integration to Any Other System Key Card Holder
The Smart-G4 Hotel RMS has added unique new flexible
features to enable the easy integration and maximum energy
saving even if third party system duplicate and valid room card
is inserted in Key Slot.
The smart-G4 integrates direct

IPTV & MediaSign

IPTV and on TV control
Several Video on demand and IPTV technology providers (e.g.
Net2Stream®), has fully integrated Smart-G4 RMS controls to
their solutions. Now Any Guest can enjoy watching TV, check
Hotel activities, cameras, events, Browse Internet, Watch their
Paid Video programs, and control their room systems Freely
and directly on TV.
Many IPTV providers today support Smart-Hotel G4 SBUS
Technology. Some has more Features while other has More
Guest can order his room service direct on TV, can extend his
reservation, check his bill and more.
An added advantage to enable hotel operator distribute
contents around the hotel with prompt update on events and
offers or happenings. Guest can enjoy looking at the benifits
while riding elevator , walking in corridors or refreshing in
Toilets or other public per hotel needs.


Added Security

Moon Lighting and unauthorized Usage
The Smart-G4 Hotel RMS has added an innovative feature that
enable alarming management/owners in case any of the units
is utilized while it was not registered officially as sold in the
PMS system (Moon Lightening) . Such monitoring and
reporting happens if the unauthorized person is inside the room
or attempts to open the door to leave after more than 10
minutes passed on employee card opening of the door. The
monitoring and Trigger reporting happens based on any of the
 If User open Lights
 If user open water tap or shower
 If user starts or stops ac
 If user touch any wall panel
 If user move in the space
 If user open curtain or window
 And so on.
The same also can be activated to Alert of Misuse in case room
is Sold to a guest, but staff card is used to activate room but
room door is kept closed against rules of the house.
Fire Alarm Door Release sequence
The Smart-G4 Hotel RMS has added sequential online function
that enables the Engineering and Security or fire marshals to
release all doors for easy evacuation confirmation after fire
alarm is confirmed as legitimate. The door release activation is
protected by special Key or break glass lever that is located at
fire marshal central.
Water Conservation Added Feature for Green Leed
The Smart-G4 Hotel RMS has added unique feature that only
enables the flow of water based on the assigned daily free
quota per guest. Any additional water usage might be blocked
or charged extra as per hotel rules.


Energy Saving

Hoteliers around the globe have positioned energy saving as a
top priority of their environmental policies, as part of their
corporate social responsibility. By installing the room
management system in a property, the hotelier gains online
monitoring and control of the major utility consumers within the
guestroom, which statistically account for 70- 80% of the total
utilities consumption of a property. The R&D at SMART-G4 has
developed highly advanced energy saving logics, based on the
interaction of various guest presence sensors within the room,
along with the actual room status from the front office (PMS)
and the building management system. The logic includes
day/ night and seasonal settings, multiple temperature set
points based on the occupancy and short-/long-term vacancy
of rooms. This interaction allows a seamless automation of
procedures, minimizing staff interaction and optimizing energy
consumption based on real-time status of the room. The
hoteliers can now give their guests the opportunity to take part
in the green initiative by selecting the ECO comfort® setting on
the thermostat. ECO comfort® is a customizable setting that
uses a more environmentally friendly HVAC algorithm with
minimum impact on the felt temperature.
The smart-G4 Hotel RMS also logically detects real occupancy
even if second valid guest card (Wife card) is inserted in
keycard slot while room is vacant. and Automatically adjust to
save energy accordingly in special way and methodology that
help avoid any mistakes.


Guest – Hotelier Benefits

The Hotelier cares about guest satisfaction index, socially
responsible use of resources, return on investment, quality of
service and high levels of staff efficiency. The SMART-G4 room
management system helps to improve all of the above.
It starts with the flexibility of the system infrastructure, which
leverages on the existing structured network of the property,
avoiding a proprietary separate network infrastructure. The
TCP/IP network guarantees high scalability and real time
actions with third party interfaces. The online interaction with
the property management system allows an automated
management of the guestroom based on its actual occupancy
status, optimizing the energy consumption by eliminating
unnecessary utilization. The engineering department has the
ability to remotely diagnose and maintain guestroom controls
and the equipment connected to it, therefore anticipating
failures and minimizing the number of complaints from guests.
The user interfaces on our thermostats and guest service
panels utilizes human friendly designs with ease of usability.
Large internationally recognized icons completely avoid the
use of small descriptive text, so that the guests will immediately
familiarize with the intuitive features of the HVAC, lighting and
guest services. Guest security and privacy are greatly
enhanced by the communication of the electronic door locking,
the keycard holder and the room safe, with features such as
online deletion of lost (master) keys, online extension of
expired keys and many more.
The hotelier knows at any time if the guest is in the room, asked
not to be disturbed, or requested for cleaning. This allows the
hotelier to attend to guest requests much faster.
More than 15 Added Service request easy panel that help hotel
to analyze the service level needs and service time
Easy reporting of Room ready and Room maintenance needed
or Laundry picked can be achieved by house keeping staff
simultaneously using smart-G4 room panels


Guest panels Wall mounted,

wired and wireless

The product range of guest panels also includes our proven
tabletop guest panels, which today are installed in thousands
of international guestrooms and allow intuitive image based
control of the room management system. Up to 15 functions
can be controlled on one wired or wireless panel.
Feature set:
• Temperature set point up/down
• Fan speed/mode
• Lighting on/off
• Dimming up/down
• Lighting scenes
• Curtains open/close
• Night light
• Do not disturb
• Make up room
• Butler call/Room service
• Laundry pickup
The latest release, designed for suites and residential
concepts, is the Android or Windows based touch panels
including audio/video intercom functions and web based
services, on top of the complete feature set known from the
other panels.
The guest application for iOS and Android is based on the
concept of Augmented Reality and allows the guest to interact
with the room equipment intuitively.


Flexibility , Design & Customization

Besides a compatibility approach to hardware and software,
SMART-G4 as a single source supplier, displays a flexib
approach to the cosmetics of design and customization.We
understand that every hotel operator has its corporate design
standards and therefore we offer a wide variety of materials,
colors, styles and custom-design possibilities, for hotels of
every size, style and vintage.
All bedside panels use touch technology and are available as
wall-mounted, tabletop or wireless versions with 100%
customizable features and icon designs, according to the
specific project requirements.
The corridor panel with built in card reader, door bell and
room number signage is combining these typically separated
components in order to provide the hotel corridor with the
sleekest possible design. The room number can be displayed in
any font and color, with or without LED backlighting.
Flexibility , Design & Customization
The Smart-G4 Hotel RMS has changed the abilities of almost
all devices to enable it to be used as stand alone, offline, and
online. Here are some examples:
 You do not need to buy all the system to get the energy
saving target. Only one device can help you achieve that.
 You do not need to buy whole system to get service
management, one or 2 devices would help you to achieve
 and so on.


Lighting Control

With over 20 years of experience in building automation and
lighting control, our range of controllers are capable of
switching and dimming most available types of lighting loads,
including direct interfaces to industry standards like DMX,
SBUS, ,Modbus and KNX. This design flexibility of the lighting
philosophy of a guest room, paired with the use of the new
glass switch range, and even matching Sockets and outlets,
media Hubs, will result in intuitive control over the lighting in
the room for the guest, either by predefined scenes or by
individual circuit control. This immediate understanding of the
lighting features, temperature and service requests is one of
the key advantages that has convinced many international
operators, clients and consultants. The sleek surface of the
new glass switches offers the user from 1 to 12 control
buttons, where each of the buttons uses a large, internationally
recognized icon.
Clients can choose the icons from our wide portfolio of existing
icons or work with our designers to create their individual
corporate set of icons. Furthermore the flexibility of the new
glass switch range allows our clients to choose the color of the
glass panels, therefore matching them with the hotel interior
design. Besides a large pre-programmed feature set, the
programmable logic can define the function of each button and
meet nearly any conceivable project requirement. All buttons
are equipped with dimmable LED backlight, ensuring best
visibility and ease of recognition at all times of day and night.
The new glass switch range achieves design harmony within all
wall-mounted devices and is therefore an ideal replacement for
conventional switches.


How To?

How Services are reported and monitored?
in Smart-G4 Hotel RMS has a standard feature to enable swift
reporting of service rendered to management using room wall
panels. Here are some examples:
 housekeeping staff can report the room is cleaned and
ready direct into system by long pressing on clean room
(MUR) button for 3-5 continuous seconds
 Hotel Staff can report laundry is picked by long press and
hold the Laundry Button similarly
 Hotel Staff can report a request for Engineering to come and
check malfunctioning, broken or needed guest issues by
Pressing and holding the DND button for long seconds until
it blinks.
What Software and hardware Modules Smart-Hotel G4 can
Smart-G4 can provide the following software modules:
 Hotel System Configurator and engineering module
 Hotel Devices Monitoring Watchdog module
 Hotel front office Guest Card Management module
 Hotel Energy Monitoring Module
 Hotel Security and Log Monitoring Control
 And More
 Smart-G4 can also Provide Hundreds of different Modules
and Panels that help in the following Controls
 Lighting, color, moods, scenes
 Temperature control of air, water and indoor climate
 Audio Visual Controls and distribution
 Access door and Garage Management
 Advanced service management and data analysis
 Metering of BTU, GAS, Water, Electricity, Diesel and fuels.
 And much more
New Hotel Server and Apps towards smart City
The New Servers and Apps that are provided by SMN as G4
Value added partners shall enable many features which
contributes one step towards smart-city, here is some of the
 Guest can check in, out and open door direct from app
(canceling need for cards or queuing)
 Guest can create and save his desired moods and RMS
preferences like temperature during day and nights ++ for
future auto implementation and fast access
 Guest portfolio allows him to check globally at any hotel
chain and transfers his likings of food,


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